Drawing from over a decade of experience advising on data privacy matters, Jenn Costa works with clients to construct privacy programs and incident response plans for their businesses. Having developed and led privacy and breach incident response for national retailers, she has extensive experience creating risk impact assessments and providing strategic advice to minimize risk. Through the development and management of these privacy programs, she worked closely with Information Security and other stakeholders on the implementation of new ecommerce point of sale systems and payment gateways. Efficient and practical, Jenn has a thorough understanding of the client mentality when it comes to creating and abiding by data privacy programs, and skillfully balances regulatory compliance with her clients' business goals.