Incident Response and Preparation

Overview

Because we have unmatched experience helping companies respond to more than 2,500 potential incidents, we are able to provide efficient, tailored, and clear guidance to companies facing an emerging crisis. We know that an effective incident response involves more than just knowing what the law requires — getting the customer relationship issues right is equally important. During the initial stage of a potential incident we help companies balance their desire to be transparent and reassure their customers and key stakeholders against compliance and risk mitigation concerns by developing and continuously fine-tuning strategic plans to identify, contain, assess, communicate about, and remediate the issue.

Time is of critical importance in responding, so we operate a 24/7 incident response hotline that sends our team into action immediately:

Download The 2018 BakerHostetler Data Security Incident Response Report, which provides insights and statistics drawn from over 200 incidents we helped clients respond to in 2017.

Recognition

  • Recognized as one of the top law firms for client service, we were named to the 2018 BTI Client Service 30 for the fourth consecutive year.

News

Publications

Featured Video

Ted Kobus: Data Security Incidents: Regulatory Investigations
Play Video
BakerHostetler Partner and National Leader of the Privacy and Data Protection practice discusses what questions regulators ask following an incident, what their expectations are, and the future of these investigations.

Blog

In The Blogs

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Data Privacy Monitor
The Weekly Privacy Rewind
December 10, 2018
California Consumer Protection Act Privacy Groups Urge California Lawmakers Not to Weaken California Consumer Privacy Act • A variety of privacy groups, including the Electronic Frontier Foundation, the Digital Privacy Alliance and the...
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Data Privacy Monitor
The Weekly Privacy Rewind
By Aaron R. Lancaster
December 5, 2018
GDPR European Regulators Fine Uber Over 2016 Data Breach • British and Dutch privacy regulators issued fines totaling approximately $1.2 million against ride-hailing company Uber over its 2016 data breach. • According to the U.K.’s...
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Data Privacy Monitor
HHS OIG Launches Cybersecurity Webpage to Raise Awareness and Boost Cybersecurity Best Practices
By Alexandra Royal, Lynn Sessions
December 5, 2018
Healthcare data can be up to 10 times more valuable to cyber criminals than credit card numbers, according to a report from the Department of Health & Human Services’ (HHS) Office of the Inspector General (OIG). And, with...
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Data Privacy Monitor
Cookies and Consent Under the EU GDPR
By David M. Brown
November 29, 2018
According to a recent story published by The Register, the U.K. data privacy watchdog, the Information Commissioner’s Office (ICO) has issued a warning to the U.S.-based newspaper The Washington Post (WaPo) about obtaining consent under...
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Data Privacy Monitor
The Weekly Privacy Rewind
By Aaron R. Lancaster
November 26, 2018
Class Actions Pennsylvania Supreme Court Declares Employers Have Affirmative Duty to Protect Employee Personal Information • According to a recent opinion by the Pennsylvania Supreme Court, “an employer has a legal duty to exercise...
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