Privacy and Data Protection – Information Technology

Overview

We focus our work for the IT industry on technology transactions, in addition to our usual comprehensive range of privacy and data protection services. We handle vendor contracts, mergers and acquisitions, and agreements involving the ownership, usage, transfer, and sharing of data, as well as a significant number of cloud computing deals for enterprise purchasers and cloud service providers. Our clients include: Web, software, and app developers; social game publishers; companies involved in the cloud, SaaS, platform usage, data analytics, network security solutions, advertising technologies and payment processing: and companies involved in Website, mobile app, and video game development.

Select Experience

  • Conducting due diligence and negotiating more than 150 cloud computing transactions on behalf of both cloud service providers and enterprise purchasers, including Software as Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS).
  • Developing contract programs for technology service providers, including their master services agreement as well as a framework for negotiating revisions with their customers.
  • Providing guidelines to clients in assessing cloud computing risks, including indemnification and limits of liability.
  • Developing and assessing Service Level Agreements (SLAs) in various settings, addressing issues such as business interruption and customer service.
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Experience

  • Conducting due diligence and negotiating more than 150 cloud computing transactions on behalf of both cloud service providers and enterprise purchasers, including Software as Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS).
  • Developing contract programs for technology service providers, including their master services agreement as well as a framework for negotiating revisions with their customers.
  • Providing guidelines to clients in assessing cloud computing risks, including indemnification and limits of liability.
  • Developing and assessing Service Level Agreements (SLAs) in various settings, addressing issues such as business interruption and customer service.
  • Facilitating the development and implementation of best practices to protect clients’ interests when purchasing and using cloud computing services.
  • Analyzing internal information governance requirements to mitigate cloud computing risks.
  • Developing internal and public-facing policies for responding to government access requests (pursuant to the Electronic Communication Privacy Act and other applicable laws) and addressing consumer privacy concerns in connection with the same.
  • Assessing and advising on international data transfers in the cloud and beyond under the European Data Protection Directive and other non-U.S. laws.
  • Advising technology service organizations on the development of predictive analytics technologies to provide fraud prevention and detection and digital marketing services consistent with applicable laws, FTC guidance, and best practices.
  • Advising traditional brick-and-mortar companies on the development of big data services in the business-to-consumer and business-to-business context based on the aggregation of consumer data.

News

Publications

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Blog

In The Blogs

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Data Privacy Monitor
Moving Beyond Passwords – Does Your Face Raise Privacy Concerns?
November 8, 2017
Phishing attacks continue to be the root cause of a considerable number of data breaches. Typically, these incidents occur when employees are enticed into giving up their login credentials in response to a cleverly designed, yet fake...
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Data Privacy Monitor
From the Mouths of Babes: FTC Issues COPPA Enforcement Policy Regarding Voice Recordings
By Alan L. Friel, Melinda L. McLellan
November 7, 2017
On October 23, the Federal Trade Commission (FTC) released new guidance on how the Children’s Online Privacy Protection Act (COPPA) Rule may apply to audio recordings of children’s voices collected by websites and online services...
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Data Privacy Monitor
Deception and Unfair Practices Come Preinstalled
By Alan L. Friel
October 23, 2017
Lenovo, a manufacturer of personal computers, recently agreed, among other things, to implement a software security program in a settlement with the Federal Trade Commission (FTC) over issues with third-party software preinstalled on some...
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Data Privacy Monitor
FTC Takes Action Against Individual Social Media Influencers
By Stephanie A. Lucas
September 26, 2017
Advertisers’ and brands’ use of social media influencers has continued to grow in importance as brands seek to reach new consumers while marketing to a widespread demographic. Traditionally, influencers are known as people who leverage...
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Data Privacy Monitor
European Court Provides Further Clarity on Employee Monitoring
By Emily R. Fedeles, Nichole L. Sterling
September 20, 2017
The September 5, 2017, decision of the Grand Chamber of the European Court of Human Rights (ECHR) in Barbulescu v Romania (Barbulescu) has interrupted a recent trend toward limiting privacy in the European workplace. The Barbulescu...
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