Careers

Diversity

With 18 offices, from New York to Los Angeles and Seattle to Orlando, we live and work in communities all over the U.S., collaborating across locations, disciplines and even borders. Our experienced, highly ranked lawyers serve businesses wherever they are and wherever they want to go.

Offices

About Us

Pages

Professionals

Thought leadership: blogs, podcasts, videos, publications, events and news

Insights

Practices & Industries

Pro Bono

Am Law 100 firm with practices in Business, Digital Assets and Data Management, Intellectual Property, Labor & Employment, Litigation and Tax.

Home | BakerHostetler

BakerHostetler launches Crypto Asset Disputes team

BakerHostetler Represents Star Equity Holdings in Acquisition of Harte Hanks

The Legal Intelligencer Celebrates BakerHostetler’s Client Service Commitments

Data On and Off the Playing Field: The Business of Sports Data (The Legal Intelligencer)

BakerHostetler was featured in The Legal Intelligencer article “Designing a Client Experience that Actually Differentiates Your Firm” for its longstanding commitment to delivering responsive, high value client service. The article highlights the firm as an example of how public client service commitments can move beyond general statements to become meaningful obligations embedded in a firm’s culture. BakerHostetler’s commitments are described as “not as aspirational goals but as obligations ‘ingrained in the culture and fabric’” of the firm in every client interaction. Chairman Paul Schmidt explains:

core/paragraph

“Responsive, timely, high-value client service has been an articulated core value of our firm since its founding over 100 years ago. As a result, we are a client-centric law firm. That requires an unwavering commitment to our clients that guides every interaction, matter, relationship and touchpoint. Our clients deserve white-glove, red-carpet service, and we work every day to deliver that experience. We strive to be true partners, serving as an extension of our clients’ teams so that we can deeply understand their business, culture and goals; anticipate their needs; communicate proactively; and offer practical, tailored and innovative solutions that help them achieve success. And, importantly, we celebrate their success.”

The article notes that making these promises publicly and publishing them increases the level of accountability to clients, whereas promoting client service commitment as an internal program does not.

<a href="https://www.law.com/thelegalintelligencer/2026/08/12/designing-a-client-experience-that-actually-differentiates-your-firm/" target="_blank" rel="noreferrer noopener">Read the article</a>. (subscription required)

Featured Insights